Game does not respond to complaints on website

Item: Game
Rating: 2
Author: Tonilyn T

I sent a complaint to game on their website and received no response. I sent a follow up asking when they were going to contact me with regard to my complaint. Still no response. Why bother having this function if nobody bothers to contact you????

Helpful (0)

Replies (1)

Game's replyOfficial

24 Mar 2015, 10:54

Hello Rest Assured,

We acknowledge receipt of your complaint and apologize for any inconvenience caused.

As discussed we could not trace any complaints on our website but thank you for sharing your problem with me telephonically.

This matter will be investigated by senior management and you will be provided with updated feedback.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Game's reply24 Mar 2015, 10:54

Official