GAME DOES NOT REFUND

ITS BEEN A MONTH SINCE I HAVE REQUESTED THIS FRIDGE TO BE COLLECTED AND TO BE REFUNDED.

THIS IS THE EMAIL I HAVE SENT THIS MORNING IN A DESPERATE ATTEMPT ONCE AGAIN TO GET THIS FRIDGE OUT MY HOUSE AND TO BE REFUNDED.

Good day,

2020-10-15 Thursday 07:47- ORDER PAID IN FULL VIA ONLINE PURCHASE.

2020-11-23 Monday 07:54-photos were emailed to support ATT: LEE after speaking to Lee and Tammy.

I have repeatedly requested o their email for response but all I get from Tammy is excuses of procedures to follow. I am pretty convinced that if procedures that take this long to collect an item not wanted reflects either incompetance or lack of concern for clients.

I have requested a return and refund 3 weeks ago and still to date no one has collected this fridge nor given me a refunded.

I want this fridge out of my home by close of business Wednesday 9th December 2020. If this fridge is not collected by Wednesday I WILL be reporting this to the ombudsman.

I have emailed the photos to Tammy and Lee weeks ago. I received

ORDER NUMBER-*** ORDER STATUS- Delivered DATE PLACED- Oct 15, 2020 7:47 AM TOTAL-R2,249.00

Deivered-2020-10-15 Friday.

Collect this fridge and refund me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Kind regards, Geraldine