Game does not honour advertised refund policy on warranty repairs

<p>I took a table blender back to Game on 17 January 2017 as it did not switch on when I tried to use it the first time. Today 7 February 2017, three weeks later I return to the store to enquire about my blender and am told that the unit is not back from the supplier and it is not yet 21 days so I am not entitled to a refund or credit voucher? Despite big signs all over saying that Game guarantees a credit voucher of money back is the repair under warranty is not returned within 21 days. Not sure how 3 weeks does not trnslate into 21 days for Game Eastgate? Upon asking to speak to the manager I am told that because it's not MORE than 21 days at 16h00 in the afternoon of the 21st day the refund policy does not apply and- Game will speak to the supplier and phone me at 09h00 in the morning tomorrow? Why make promises Game is not prepared to keep and try and manipulate the days in order not to honour this refund on warranty repairs policy.</p>