HV
Henri V
1 reviews | Active since Jun 2014
19 Jun 2015, 11:04
Game does not honor their price beat.
Went to game with a invoice / quotation from a online store and gave it to them to beat the price. Then they said it's not valid because it looks too cheap. I insisted they then phone the supplier to confirm. They did that but still refused. They say they can't do it if it's cheaper than their cost price. They are always selling thing below cost to clear so that's just *******. Very disappointed in this.
Helpful (0)
Replies (1)0
Replies (1)Game's replyOfficial
19 Jun 2015, 13:57Hello HenriVermaak,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Senior management will check if all the terms and conditions for a price beat are in place and will contact you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Senior management will check if all the terms and conditions for a price beat are in place and will contact you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply19 Jun 2015, 13:57
Official
Hello HenriVermaak,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Senior management will check if all the terms and conditions for a price beat are in place and will contact you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Senior management will check if all the terms and conditions for a price beat are in place and will contact you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
