Game does not fully honor PriceBeat

I was at your kenilworth center store to buy a washing machine. You are currently running a promotion. You say you will price beat. Your site rules say the price beat must include delivery. I have found an item for much cheaper online (loot.co.za) with 0 delivery fee and when I told the sales lady at your kenilworth center store that she should add the game delivery fee into the total cost of the item before working out the discount after price beat, she refused and had the audacity to call us greedy. Is this how you treat customers? Pathetic and dishonest.