Game does not care about their customers

I bought an Alva Gas/ electric heater combination in May/June. Due to financial restraints i was only able to purchase a gas bottle for it in July whereby i the used the gas component of the heater. I noticed the whole house ended up smelling like gas. One evening during Load shedding i had the gas heater on. I noticed that there were micro flames coming out the front of the heater moving in an upward motion, indicating that the gas was leaking out the front of the heater also then explaining the gas smell. I returned the heater to Game, Kimberley whereby I was told that it would take 3 weeks for the heater to be repaired or it would also be a 3 week wait for a new unit. The manager advised me to take the heater back home and just use the electric component as i told him i will not be left without a heater in this cold winter. He said they will call me once they receive new heaters - they made a note on my slip as well indicating this agreement. Its now a month later and i still hadn't heard anything from Game. I visited the store yesterday just to be told they cannot help me as it is now the end of the season and they will not be getting anymore heaters in stock.. R 1400 for what?? Never again will i purchase an appliance at Game