Game Defective Product

Good Day I still have not received any response from Game in regards to reference ********** 2, Game service is so bad and unbearable. I am expecting credit note ASAP, I don't want this product and will no recommend anyone to purchase it. Urgent response will be much appreciated. Regards,

Good Day As previously advised, kindly make arrangements to collect the fridge and provide a refund. FYI, manual defrost was done and completed on 07/12/2017. On 10/12/2017 the ice is back again, even Hisense tech came on-site today and saw the ice and that the top freezer tray is blocked by the ice (cannot be used). Kindly waste no time and collect the item on the below address, someone will be available. Pick-up Address: 24 Buckingham Road, Bonela, Durban, 4091 However I can personally deliver the fridge at Game Amanzimtoti 15/12/2017 and get compensation, your service at Game is very poor. Just give me my money back, so I can go to a good after sales service store and buy a proper fridge. All you care about is making sales, If you could treat this as urgent as possible. Urgent response will be much appreciated. Regards, Hellopeter • For Businesses • Write a review • ********** • Reviews • Businesses • Industries Game Defective Product A review of Game by ********** on 8 Dec 2017 • Like • Share • Comment • Report • Supercharge • Convert Game Defective Product I had purchased a fridge at Game Amanzimtoti with a 4 year warranty, it has been working fine for 2 years. Now the bottom compartment is over freezing, cannot even pull out the trays as blocked by ice. I am very irate from what I was told by Hisense consultant named Bradley, he gave me reference number: 142451/ 144931. Said the fridge has auto defrost for the top compartment ONLY, however as for the freezer I will have to manually switch off the fridge overnight so it can defrost. “This has to be done every 2 months” which I was not advised when I purchased the item. I was given incomplete info when making the purchase, even Game sales manager said this is very odd of the product. I wouldn’t have bought this fridge if I was informed about this, Game Mass Discounters is my supplier and not Hisense. I have been forwarding emails to Game buyer and store, however not even a single email was rep**** on. No one seems to be taking this serious, now I have an item that I cannot fully use. Official private business reply We acknowledge receipt of your complaint with reference ********** 2 and apologise for any inconvenience caused. Senior Management will investigate this matter and will contact you to discuss. Regards. Group Customer Service Advisor ********** Tel: 0 ********** 2273