Game decorland delays in blinds manufacturing

Game eikestad mall is less than 10m away from my flats (adringa walk) and seemed like the obvious choice for the 6 required blinds. I would soon realise that having the ability to pop in on a daily basis in order to determine my orders progress, is not a benefit. It is a frustrating curse. It has become a ritual where the staff apologize for a delay in manufacturing but are unable to tell me how long this delay is. They assure me that they will find out and let me know, however an exact time frame is never given. Are we talking days? Weeks? Months? At this point years would not surprise me. Although I pity the staff for having to deal with manufacturing issues (yes they are only messengers), there is a severe lack of knowledge regarding customer service. Do not over promise and under deliver, and do not appease the customer with \ill find out"or \""I'll get back to you\"". When? When will you get back to me? My order is technically only three days delayed currently if the two week order is to be followed"