GAME damaged my car an refuses to pay the costs

I bought 2 cupboards from Game at N1 City in August 2022. Their over enthusiastic staff member smashed my tail light when loading the boxes. At the time the shift manager came and saw the damage and gave me the Store Managers details. I spoke with him and he said he would sort it and to send him the quote for repair. Many excuses and ignoring my insurance company shows me that Game do not cover you for any damages they cause. Avoid this store if you do not want them to damage your car. R5000 down for being a once loyal customer.