Game - Customer service is a joke.

The service received from Game - Trade Route Mall is terrible. When we inquired about an item that was on special, we were told that there is no stock and received a coupon to purchase it at the sale price when stock is received. An sms was sent through to us confirming there is stock and we have 30 days to collect. Only to arrive and AGAIN there is no stock. We had to deal with the rude staff who look at you as if we are speaking a foreign language to them. And they rudely question us as if we are at fault. I have never seen a supervisor or manager around that is willing to assist us. The worst part is, when we contacted customer service, the lady we spoke to told us there is nothing she can do we need to contact the store and ask them to contact us when there is stock.Seriously, what staff are employed at Game? The customer service sucks. Game please send your staff for customer service training coz clearly they are desperate need of it. It is ridiculous.