Game Customer Service and black Friday Specials lies..

I saw the special in a Game Black Friday catalogue on the 22nd of November 2023, for the Bestway Steel Pro Max ( pump and filter cartridge included) I took a screen shot and then went to find the item on their website making sure that it includes the pump and cartridge, which it does, I then phoned Game Alberton on Wednesday afternoon and I spoke to Kuku to enquired about stock on hand for the Bestway Steel pro max pool on special.. She went and checked and phoned me back to inform me they have stock and I asked her to please keep one aside for me as my husband was going to collect onThursday.. She said she'll speak to Dumisani from that Departement to keep it aside for me with the promise that I'll definitely collect it the next day.. My husband went Thursday morning 23 November 2023 and purchased the pool with a cover from Dumisani.. After I opened the box last night (Thursday) I discovered that there's no pump and filter cartridge in my box, I went to double check the catalogue and website again and I took screen shots to back my words, hens my phone call to Game Alberton and then to Game Head Office.. The floor manager from Alberton Nelson and a gentleman by the name of Dinesh informed me that Head office informed them to tell the customers that the incorrect picture was used, and that they published a letter stating that the picture was incorrect, but yet their website shows the pump and filter cartridge included for R1299.00, and no letter!