Game Cresta WORST customer Service

The Worst customer service I've ever received. We gave our TV in for repairs about 3 months ago. They said they will have to send it in to the manufacturers and it will be about 21 days for the repairs. They also added that it might be a while longer because of covid. I checked up with them after 6 weeks and said it might be finished the next week. This is after numerous calls to them as they almost never answer their Phones. If someone eventually pick up the phone they put you through to the correct department where there was only one time that they picked up their phones. I phoned the shop again today and eventually someone answered. I asked to speak to the manager (Lee) and explained to him and he put me through to somewhere where there was once again no answer. I didnt buy the tv from the suplier I bought it from game so its their responsibility to sort these kind of things out. I've been without a Tv for almost three months now and they just don't care. Im going to take this to social media aswell. WORST service i've ever experienced.