SS
Sheikar S
1 reviews | Active since Feb 2015
22 Feb 2015, 20:28
GAME CREST DID NOT BEAT ANY PRICE ON TWO ITEMS
A very disappointing encounter at the Cresta Mall branch today. It seems that Game does not commit to their 'we beat any price' slogan. We were served by Lee Shuma who did not want to match let alone beat the price of a philips iron which was marked R250 but was R200 at Makro and a philips kettle that was marked R459 but was R350 at checkers hyper. We were told that Game does not beat marked down prices which was very frustrating.
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Game's replyOfficial
24 Feb 2015, 09:21Hello Sheikar,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
There are certain terms and conditions to a price beat. Store management will investigate this matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
There are certain terms and conditions to a price beat. Store management will investigate this matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply24 Feb 2015, 09:21
Official
Hello Sheikar,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
There are certain terms and conditions to a price beat. Store management will investigate this matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
There are certain terms and conditions to a price beat. Store management will investigate this matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73