1 reviews | Active since May 2015

12 Jun 2016, 18:35

Game credit card robbing business

<p>Opened game credit card 4years back decided to close my account didn't follow right procedure at first i paid the balance asked the credit card assistant at the store to close it, month later received bill from game to come pay interest generated on the 0 credit, i paid it and requested close up amount i also paid it the assistant faxed the information to their head office, they told me account will be closed.3 months down the line i went to FNB needed overdraft was told m listed on credit breu by game cause i owe them R153. Contacted their head office spoke to lady called bradney she told me fault was on their side by the time my request to close account went through, she will sort it and get back to me till today. Called again spoke to different consultant she told me they will look into it and get back to me till today. </p> <p> </p> <p>What game did listing me without sending me notices is wrong don't know what procedure they followed, now m high risk cause of their mistake.</p> <p>All this happened mahikeng branch but closed the account at lichtenburg branch </p>

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Replies (1)
Game
Game's reply13 Jun 2016, 06:51
Official

We acknowledge receipt of your complaint and apologise for any inconvenience caused.

We referred the matter to the Credit Provider, RCS, who will contact you to discuss this matter. Yo ucan also contact them on ***or Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273