RM
Rorisang M
1 reviews | Active since Sept 2025
01 Sept 2025, 13:38
Game costed me and still is!!!!!
I am so disappointed and frustrated at Game after they delivered a fridge with a missing leg they never got back to me. I am not getting any feedback or even updates regarding this matter now I have a fridge in my house that I can’t use worse the courier left it there knowing that it’s missing a leg. I am so tired and I mean I ordered a fridge because I need it and now there is this.
Game I expected much better services from you.
Helpful (0)
Replies (2)0
Replies (2)RM
Rorisang M's updateReviewer Update
03 Sept 2025, 11:55This should be treated as a matter of urgency and the Fridge should have not been left in my house. Right now I’m in desperate need of a fridge and there is a fridge in my house that I cannot use. I believe the fridge should have been replaced by now as I’m a customer and bought a fridge cause I need it then whatever communication you should have with Hisense should not be at my expense. I’m being wronged here and I shouldn’t be made to wait for inspections from Hisense as if I bought the Fridge from Hisense and it should not be coming to my house to inspect the fridge but from the store and mine should have been long replaced as I did not order a faulty Fridge. Now I’m made to wait whereas it’s not my fault that the fridge is missing a leg.
This matter has and is not treated with urgency and Game is definitely bull****ting me right now!!!!!!!!!!!!!!!!
This matter has and is not treated with urgency and Game is definitely bull****ting me right now!!!!!!!!!!!!!!!!
RM
Rorisang M's update03 Sept 2025, 11:55
Reviewer Update
This should be treated as a matter of urgency and the Fridge should have not been left in my house. Right now I’m in desperate need of a fridge and there is a fridge in my house that I cannot use. I believe the fridge should have been replaced by now as I’m a customer and bought a fridge cause I need it then whatever communication you should have with Hisense should not be at my expense. I’m being wronged here and I shouldn’t be made to wait for inspections from Hisense as if I bought the Fridge from Hisense and it should not be coming to my house to inspect the fridge but from the store and mine should have been long replaced as I did not order a faulty Fridge. Now I’m made to wait whereas it’s not my fault that the fridge is missing a leg.
This matter has and is not treated with urgency and Game is definitely bull****ting me right now!!!!!!!!!!!!!!!!
This matter has and is not treated with urgency and Game is definitely bull****ting me right now!!!!!!!!!!!!!!!!
Game's replyOfficial
03 Sept 2025, 14:04Hi Rorisang, I'm sorry for the inconvenience and frustration this has caused. There is a complaints department agent handling your case and you will be reverted to.
Game's reply03 Sept 2025, 14:04
Official
Hi Rorisang, I'm sorry for the inconvenience and frustration this has caused. There is a complaints department agent handling your case and you will be reverted to.