1 reviews | Active since Feb 2014
Game Clearwater Mall are ******s!
As A loyal customer of Game it regrets me to sends such an e-mail.<br> On 14/07/2015 I was at the game store in Clearwater Mall where I returned A product I bought the previous day.I was the first person there (only person) so the lady said ok just wait for someone to assist her with the return of the product.I was waiting at the counter for several minutes, while she helped the persons behind me, having a chat and a good laugh. After I walked around asking where the person was that must for some reasons assist her to do a return, she and the customers that was behind me started laughing at me and talking in their language.<br> That was when I realized she helped them with an exchange. After asking why she helped them first when I was clearly there before them se just gave me the Voucher to redeem at the tills. (without anyone helping her) and also mumbling something in her language to the other customizers and the laughed again.<br> When I asked for a manager she said there is no manager, after asking around no one was there to assist me in the matter and I had to just walk out without any assistance with the way I was treated.<br> I am not going to just leave it he
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Clearwater for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the senior management of Game Clearwater for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
