GAME CLEARWATER

We purchased a laptop from Game and only had it for 3 months when it stopped working. Assuming that it is still within the Warranty period we took it back to Game. They kept it at their store for close to a month, and only after numerous calls we advised that the Hard Drive had crashed, due to water damage, we found this very strange as there was no water damage when we took it in i.e the keyboards did not show any water. When we received the photo's from the service provider, after disputing this, the photo's showed a Hard drive that looked and not 3 months old.

Why did it take Game Clearwater so long to get it to the Service Provider, and during the time that it was kept at the Store, how was it kept.

I have yet to receive a response from Game Clearwater on this matter.

It is very disappointing that Retail Chain as big as this does not honour their warranties.