JJ
Jacques J
1 reviews | Active since Dec 2017
30 Nov 2019, 17:29
Game Clear Water poor service !!
Purchased an item (Dishwasher) last week Thursday in the store at Clear Water, was told it would be delivered in Saturday (30th Nov) but hear nothing until lunch time when I needed to phone after Game and their staff to get some sort of feedback. After a difficult conversation with the appliance area I was told I would get a call back, and this I did. They told me driver has my number and delivery would be today. But once again no feedback at 17:30 the afternoon. Also can’t get hold of anyone on the numbers I was given
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Replies (1)Game's replyOfficial
01 Dec 2019, 13:10Hi Jacques,
Thank you for getting in touch, I am sorry to hear about this experience regarding your order, I tried calling you today but there was no answer. Please note I have escalated this matter to the store for you.
Ralton PillayGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for getting in touch, I am sorry to hear about this experience regarding your order, I tried calling you today but there was no answer. Please note I have escalated this matter to the store for you.
Ralton PillayGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply01 Dec 2019, 13:10
Official
Hi Jacques,
Thank you for getting in touch, I am sorry to hear about this experience regarding your order, I tried calling you today but there was no answer. Please note I have escalated this matter to the store for you.
Ralton PillayGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for getting in touch, I am sorry to hear about this experience regarding your order, I tried calling you today but there was no answer. Please note I have escalated this matter to the store for you.
Ralton PillayGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
