LR
Leon R
1 reviews | Active since Jul 2011
30 Sept 2025, 16:39
Game, change my e-mail address!
I changed my e-mail adress from *** to ***. Unfortunately Game doesn't allow for the address to be changed, even though the web site says that you can. I send an e-mail to *** and I got a phonecall. The lady said I need to create a new account with the new e-mail address.
In this day and age, I would like to think that it is a simple matter. Obviously not for Game!
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
01 Oct 2025, 11:51Hi Leon, thanks for getting in touch. We're so sorry for the inconvenience caused. Please note that your email address is considered a fingerprint, and due to ***** concerns, the system doesn't allow changes. This is to protect you as the customer, first and foremost, since there's a lot of sensitive information on your account. The best way forward would be for you to open a new account and remove all information from your old one.
Best regards,
Game's reply01 Oct 2025, 11:51
Official
Hi Leon, thanks for getting in touch. We're so sorry for the inconvenience caused. Please note that your email address is considered a fingerprint, and due to ***** concerns, the system doesn't allow changes. This is to protect you as the customer, first and foremost, since there's a lot of sensitive information on your account. The best way forward would be for you to open a new account and remove all information from your old one.
Best regards,
LR
Leon R's updateReviewer Update
01 Oct 2025, 15:01Hahahaha!
Hi Leon, thanks for getting in touch. We're so sorry for the inconvenience caused. Please note that your email address is considered a fingerprint, and due to ***** concerns, the system doesn't allow changes. This is to protect you as the customer, first and foremost, since there's a lot of sensitive information on your account. The best way forward would be for you to open a new account and remove all information from your old one.
You must be joking! Have you not heard of verifying through SMS. And me verifying that I placed. the order with the order number? THIS IS THE ONLY WEBSITE that does not allow a change to your e-mail address!!!!
Hi Leon, thanks for getting in touch. We're so sorry for the inconvenience caused. Please note that your email address is considered a fingerprint, and due to ***** concerns, the system doesn't allow changes. This is to protect you as the customer, first and foremost, since there's a lot of sensitive information on your account. The best way forward would be for you to open a new account and remove all information from your old one.
You must be joking! Have you not heard of verifying through SMS. And me verifying that I placed. the order with the order number? THIS IS THE ONLY WEBSITE that does not allow a change to your e-mail address!!!!
LR
Leon R's update01 Oct 2025, 15:01
Reviewer Update
Hahahaha!
Hi Leon, thanks for getting in touch. We're so sorry for the inconvenience caused. Please note that your email address is considered a fingerprint, and due to ***** concerns, the system doesn't allow changes. This is to protect you as the customer, first and foremost, since there's a lot of sensitive information on your account. The best way forward would be for you to open a new account and remove all information from your old one.
You must be joking! Have you not heard of verifying through SMS. And me verifying that I placed. the order with the order number? THIS IS THE ONLY WEBSITE that does not allow a change to your e-mail address!!!!
Hi Leon, thanks for getting in touch. We're so sorry for the inconvenience caused. Please note that your email address is considered a fingerprint, and due to ***** concerns, the system doesn't allow changes. This is to protect you as the customer, first and foremost, since there's a lot of sensitive information on your account. The best way forward would be for you to open a new account and remove all information from your old one.
You must be joking! Have you not heard of verifying through SMS. And me verifying that I placed. the order with the order number? THIS IS THE ONLY WEBSITE that does not allow a change to your e-mail address!!!!
Game's replyOfficial
02 Oct 2025, 11:24We're so sorry for the inconvenience caused.
Best regards,
Game's reply02 Oct 2025, 11:24
Official
We're so sorry for the inconvenience caused.
Best regards,