Game cellphone insurance (Hollard)

<p>I have spent way too much money waiting for an agent to answer my phone. Are there offices one can visit or other ways to communicate?</p> <p>This is my second claim, the first one took 2 months to sort out. One shouldn't have to go through the same waiting period and wastage of money for a claim. </p> <p> </p> <p> </p>