JM
Johan M
1 reviews | Active since May 2017
08 Dec 2019, 14:21
Game card
Game send me an sms to change my game card at the nearest game store. I am at a game store right know, but game head office does not answer the phone to activate my new card. we are waiting for 2 hours and no one wants ti help me
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Replies (1)0
Replies (1)
Game's replyOfficial
09 Dec 2019, 09:25Hi Johan
Thank you for getting in touch, I am sorry to hear that you needed to wait that long for assistance regarding your new card, I tried calling you today to check whether you have managed to have the matter sorted but unfortunately I did not get through to you. The card is activated by RCS, please let us know whether further assistance is still required.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for getting in touch, I am sorry to hear that you needed to wait that long for assistance regarding your new card, I tried calling you today to check whether you have managed to have the matter sorted but unfortunately I did not get through to you. The card is activated by RCS, please let us know whether further assistance is still required.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply09 Dec 2019, 09:25
Official
Hi Johan
Thank you for getting in touch, I am sorry to hear that you needed to wait that long for assistance regarding your new card, I tried calling you today to check whether you have managed to have the matter sorted but unfortunately I did not get through to you. The card is activated by RCS, please let us know whether further assistance is still required.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for getting in touch, I am sorry to hear that you needed to wait that long for assistance regarding your new card, I tried calling you today to check whether you have managed to have the matter sorted but unfortunately I did not get through to you. The card is activated by RCS, please let us know whether further assistance is still required.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za