Game Cape Gate

Bought a fridge at Game Cape Gate on layby in November 2020. On the day I signed and made the first payment I was told the particular fridge will be taken off the floor and kept aside until its paid up and collected. Today when I went to make the final payment and arrange for delivery I was told by customer services that they no longer have the fridge as it was sold and they currently don't have any in stock. When I enquired about the process that was conveyed to me when signing for the layby the lady at customer service told me yes that's how it's supposed to be but that customer services and the sales people on the floor have different systems so customer service doesn't know when they sell the items. The lady at customer service seemed just as confused as me that they sold my fridge and told me not to make final payment just yet and to wait till they contact me one they receive new stock. When I asked her what will happen if they don't receive stock of that particular model fridge she said then they will cancel the sale and give my money back or I can choose one of the fridges which they have in stock in that price range. So much for customer service