CM
Chris M
1 reviews | Active since Nov 2023
11 Nov 2023, 15:11
Game bring my kid's TV please ðŸ˜
Experiencing a long and frustrating ordeal with Game, over a faulty TV. The Hisense technician declared the TV irreparable, and after a two-month wait, they sent credit approval and asked that I take it to the store. Despite presenting the credit to Game, they insists on awaiting another approval from Hisense. Frustratingly, Game provides no assistance, necessitating frequent visits for updates. Three months without a TV, and my kids are close to finishing school. Urgently seeking resolution amid persistent challenges.
Helpful (0)
Replies (1)0
Replies (1)Game's replyOfficial
12 Nov 2023, 10:02Hi Chris, thank you for reaching out. I'm sorry, for the experience you're having with the credit on your tv and that you haven't received feedback from the store. This is not service we strive to provide. Rest assured, your query will be escalated, and you will be contacted.
Game's reply12 Nov 2023, 10:02
Official
Hi Chris, thank you for reaching out. I'm sorry, for the experience you're having with the credit on your tv and that you haven't received feedback from the store. This is not service we strive to provide. Rest assured, your query will be escalated, and you will be contacted.
