GAME BOKSBURG SELLS BROKEN APPLIANCES

GAME BOKSBURG SELLS BROKEN APPLIANCES AND TELL YOU TO GO TO HELL WHEN YOU COMPLAIN. This is Shaun Perumal the store manager at Game Boksburg. Bought a brand new Defy washing machine Thursday. When it was switched on it didn't work so it was taken back to the store. Upon inspection at the store by store personel it was found that the drive belt was not even on and that it needed to be exchanged as a factory fault. Simpiwe my sales agent said that to Shaun. The store manager said ..... NOT MY PROBLEM, BOOK IT IN WE WILL SEND IT BACK FOR REPAIRS. HE ALSO DID NOT CARE ABOUT A RETURN POLICY. Is there anyone that has some suggestions how to deal with this person who has no care for clients or customer support. A staff member said in confidence that he does that to everyone other than the Indian clients whom he helps immediately. That was rather shocking. So Eastrand shoppers. Do you really want to support a store with this kind of attitude and management or take the chance to suffer financial loss because of bad management. Better to go somewhere where you're not treated like manure.