NP
Natasha P

1 reviews | Active since Jun 2016

14 Jun 2016, 17:06

Game Boksburg

<p>I app**** for a game card online and my application and everything was approved all I had to do was to go to game with my ID and the approval e-mail ,my ID is a bit damaged and I haven't had time to renew it so I do have a recent copy that is stamped I always hand the 2 in together anyways so I got to game gave them a stamped ID copy and also the copy of my e-mail firstly the lady was very rude she was having a huge convention with one of her co workers and looked at me as if I was interrupting her private time , secondly she looked at the copies and asked for my ID I gave it 2 her and explained that I do have the stamped copy because its damaged the lady that assisted me through the documents on the counter and told me that she can't help me my ID is invalid she won't even try scanning it , I'm sorry but if this is how game wants 2 treat clients just cancel my application there is a way 2 talk clients and this is not the right way</p> <p> </p>

0
Replies (1)
Game
Game's reply15 Jun 2016, 06:16
Official

We acknowledge receipt of your complaint and apologise for any inconvenience caused.

We referred the matter to the Credit Provider, RCS, who will contact you to discuss this matter as they have their own terms and conditions. You can also contact them on ***or Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273