Game BLATANTLY disregarding the Law and their Policies

I bought a JVC 65" UHD SMART LED tv from GAME Lephalale on 30 March 2019. According to the store assistant, the normal price was over R12 000.00, but this was on promotion for R8 999.00. The item was out of stock and they had to order, on which I received it a week later. The tv started to "freeze" and all sorts of software problems arose. This is apparently a problem with all the recent/new JVC tv's. I took it back to the store for repairs on 02 May 2019. According to the GAME policy and the Consumers Act, the turnaround time is 15 Business days or 21 days. Today is 30 May 2019 and I still haven't received my tv!!! After driving to GAME for the 5th time since the 21st day, NO POSITIVE/SATISFYING FEEDBAC**** The store offered me my money back after waiting nearly a month! With what interest GAME?!? You have used my money and made more money with it! I was disgusted with the response, so I went to the electronics division as I wanted a tv of similar size and class in order to see what I can get as I am now GATVOL with GAME and JVC!!! I then saw a SAMSUNG 65" UHD SMART LED tv + Soundbar promotion for R14 999.00. According to the shop assistant, the price of the soundbar is +/- R4 000.00. I then asked the assistant to make me a deal: I take the SAMSUNG 65" UHD SMART LED tv, the store keep the soundbar of the combo deal and I'll pay in R2 000.00. The assistant then contacted the manager, a Mr. Sydney Tobejane, in order to receive authorisation for the transaction, Mr. Tobejane refused. A simple mathematical calculation: R8999 + R2000 = R10 999 and R14 999 - R4000 = R10 999. After all the messing around, I thought it to be a reasonable settlement deal. But for GAME it seems to be all about fooling their clients into buying ******* products and when the clients start complaining, we get the "Suck-it-up-Buttercup" treatment and they don't give two ****s about complaints! I wonder if their Policies and the Law mean anything to them? Seeing that they just disregard whatever suits them. You are NOT the only store out there GAME! Keep on treating your customers like you do, your opposition appreciates it!!!