JO
Jody O

1 reviews | Active since Sept 2018

07 Aug 2024, 13:24

GAME BEING DISHONEST WITH THEIR ADVERTISING

I saw an ad on the following link https://game_specials.my-catalogue.co.za/game-specials/catalogue-180385-12

It directed me to a item i was interested in, the cost R1499.00 "strength bench combo set" the special running from the 26/07/2024 - 11/08/2024 - page 13

I called GAME store in Beacon Bay retail park and I was told the product is in and at the price I saw on the ad. I rushed 40km to buy it, when i got there the item was standing on the floor for R1799.00. So I showed a picture of the item I took from my computer and he said NO NO NO it is R1799.00. I asked for the Manager. She took the item number down 786996 and left for 20min, when she returned she said NO, it is R1799.00. I told her that I will be complaining about that as it is bad customer service and wrongful advertising. I spent 400 on fuel and an extra 300 for the item. I will can't wait for MAKRO to open in East London.

0
Replies (2)
Game
Game's reply07 Aug 2024, 16:14
Official
Hi Jody, thanks for getting in touch. I'm so sorry the price had changed when arriving to the store. An agent will be reaching out shortly to discuss the incident. 
JO
Jody O's update07 Aug 2024, 16:24
Reviewer Update
Thank you very much.