NF
Neill F

1 reviews | Active since Oct 2019

26 May 2020, 09:04

Game bad service not to be trusted

Im reporting that Game stores are not to be trusted with money on online purchases. I ordered a wasching machine in april that could not be delivered so I canceled the order ..order nr *** on the 12th of may wich is 19 days ago i paid R3600.00 through banking app to game ..I have been phoning them freqeuntly asking when they will pay me back and the make promises each time but still have not paid my money back after 19 days.. Ppl be aware that Game cannot be trusted with youre money ..my money is pulling interest in their bank account whilst I have rent to pay here 19 days its my money it doesnt belong to game they have no right to keep it so long. Pls help me hello peter My name is neill fick My reference nr of call when I canceled the order on the 12th of tbe month is 444274 They just keep promising me .looks like a promise they make is not a promise they keep.. I run the homeless shelter here and deliver food to lots of hungry ppl game has caused me to have z set back in delivering to needy ppl..cause i bought washing machine from builders after game couldnt deliver since i explained the washing machine is essential for work I do ..

Now 19 days since cancelled still dont have my money Pls help me ***

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Replies (2)
NF
Neill F's update26 May 2020, 09:16
Reviewer Update
Game stores
What a joke 19 days since I cancelled my order still.dont have my R3600 back
I ordered washing machine explained I run shelter they couldnt deliver so i cancelled now its 19 days still dont have my money back my call reference at game is 444274
Game has no right to keep my money
It is pulling interest in their account
I have things to do.
Pls watch out before you guys send money game for online orders..seems like they dont know how to give customers their money back that belongs to the customer
Im so shocked that game is doing this
Its going down like SAA
NF
Neill F's update29 May 2020, 12:02
Reviewer Update
All good but that is the only thing I have received in the last three weeks is ppl saying sorry......I actually want my money its now two days back since you phoned me and still I dont have my money back..
Its my money not games money its wrong for them to make excuse using corona virus as excuse to pay me my money back..for Game to do this is unprofesional anf wrongfull thing to keep ppls money back...
I tottally feel I will never buy online from game again and will advise ppl on this sight nation wide that they stand a risk of losing with game.
Still no resolve
Clearly its not high priority at all to game

Very disapointed...using covid 19 as axcuse to give me my money...not games money my money.