1 reviews | Active since Dec 2010
Game at your WORST Servise
I went to Game at Menlyn to buy mirriors as it is my family shop. I then took 2 mirrors of the same size for R280 each. There was over the door mirror that I liked, i saw the prices hanging over it saying it is R230. I took it as well went to the till to pay. It was 16h40 when I paid at the tellers I got charged R280 for each mirror, I realised that on the slip while I was about to leave the counter, I advised the teller that she charged me more, she fetched the big pink price tag and gave it to me and said I must take it to customer service with my till slip, stood on the queue for close to 15minutes when they told me NO you supposed to go to information desk for DV. Go that side, one of the consultants went with me to information desk and there was no one to do DV, she called Dorah or Dorothy to come do DV, she came after 10minutes dragging her feet and say she was busy with a client. It took another 10minutes to do the voucher of R50. I paid the mirrors at around 16h40 and left Game at 17h20. I felt like a stupid who knows nothing. I will make sure that everyone hears my story of how service sucks at Game Menlyn. Talk 702 is where I am going next.
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused
This matter was referred to the store management of Game Menlyn for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused
This matter was referred to the store management of Game Menlyn for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
