Game at Reds Mall

On the 14th of February on a Friday I bought a fridge at Game Reds Mall, they told that the fridge I wanted is out of stock they even sold their display. So I inquired if I can pay for the fridge because the following I won't be around, and they told me I can and it will probably be delivered on the 20th to the 22nd. I called them on the *** to inform that my phone has been run over by my vehicle and it is damaged so can they change the phone number for the delivery and a salesman named Patrick told me that my girlfriend had already phoned informing them. To my surprise when I arrived home on the 22nd the fridge was still not delivered. I called up Game and they put me through to the same salesman which I spoke too and said he doesn't know what's going on he will call me back after five minutes. I called him back after ten minutes he told that he has not forgotten about me he will call me back. After thirty minutes I called him back because he had not returned my call once again and he told me they had not changed my number to my girlfriend's number he doesn't know what happened. But he will change it right away this was on Saturday, Sunday I called him asking for the time it will be delivered he told me I will first get a text informing of when the delivery will take place on Monday. On Monday afternoon around 15H30 I called asking for the salesman and I was told he is on lunch they took my details promised to get back to me and they never did. Today around 12H00 a received a text saying that I will receive a text informing that I will receive an text telling me that I will receive a secondary text informing me when the delivery will take place. Called them again around 16H00 and I was transferred to Patrick and he never answered the phone but I hearf the lady transferred me calling him in the background before she put me through. I'm still waiting after 11 days