Game at Gateway has *********** staff

Item: Game
Rating: 1
Author: Sholen R

I have been to Game at Gateway on Sunday 26/05/2019. I purchased a fridge and the sales consultant advised me that it will be delivered on the 27th which is a day after between 10am to 11am. Nothing was delivered. I contacted them this morning which is the 28th and they advised me that it was delivered and they gave me a completely different address and different contact details. I came to the store now to get this rectified. Very ***********.

Helpful (0)

Replies (2)

Sholen R's updateReviewer Update

28 May 2019, 10:18

They advised me that the fridge was delivered to a different address. So basically I paid for something and it was delivered to someone else and now I am waiting here already for an hour

Sholen R's update28 May 2019, 10:18

Reviewer Update

They advised me that the fridge was delivered to a different address. So basically I paid for something and it was delivered to someone else and now I am waiting here already for an hour

Game's replyOfficial

28 May 2019, 11:24

Hi Sholen,

Thank you for your feedback.

I have tried calling you on the number provided but to no avail.

I will escalate the matter and provide you with urgent feedback.

If you need further assistance, please contact us on ***.

Kind Regards
Tamlyn Lockman

Game's reply28 May 2019, 11:24

Official