GG
Gideon G

1 reviews | Active since May 2011

16 May 2015, 14:28

Game as useless as ever

I visited game at the glen and asked for assistance in one of the departments. After waiting for 15minutes, with no assistance, I<br> asked the help desk to call the manager. After a mimute or so the lady told me that the manager is busy at the back. A customer who came after me were assisted by someone from a different department while I waited. I cant but that the reason<br> for the reluctance to assist me is because I am white. I find the staff at Game utterly useless, unfriendly and rude. In the future I will take my business to Makro.

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Replies (1)
Game
Game's reply16 May 2015, 15:29
Official
Hello gideondg,

We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.

This matter was referred to senior management of Game The Glen for further investigation.

Regards

Herman van der Berg
Customer Service Advisor
***
***73

Best regards,