1 reviews | Active since Oct 2016
Game App charged me for a cash loan but no money received in my bank
Good day
On the 14th of July 2018 I requested for a cash loan from the Game app. I was charged but no money in my bank On the 16th of July 2018 I made another request for cash loan of R600.00. I was charged and still no money in my bank. I called them and i was told that the is a problem with the app. I was asked to send an email with my bank statement but still no reply. I send an email to contactus@crsgroup .co.za but did not get and feed back or an acknowledgement of the email received.
Thank you
Good day,
We acknowledge receipt of your complaint with reference ***0 and would like to apologise for any inconvenience caused.
This matter was referred to the RCS Head Office, who manages the Game Accounts Department, for further investigaion
Regards
Game Customer Service
***73
/h
Good day,
We acknowledge receipt of your complaint with reference ***0 and would like to apologise for any inconvenience caused.
This matter was referred to the RCS Head Office, who manages the Game Accounts Department, for further investigaion
Regards
Game Customer Service
***73
/h