Game and Wum courier company worst service

I purchased a tv on 28 of Nov as part of the Black Friday special.

I have not received the tv till today.

I called game customer care over many times and still I have not re received the tv.

I have spoken to almost every agent at that call centre. I even know their names.

They advised that I gave wrong number and the courier company could not get hold of me.

We corrected the number I still dnt have any messages or no response from the courier company they use.

I called the courier company myself which is called Wum and no one could assist they took me Back to game.

I went back to game for them to give the courier company driver’s name because they had advised the tv is with the driver.

The driver knew nothing about what I was talking about and spoke about the delay and the system shud down.

I then escalated this their call centre manager who advised to make sure it’s fixed and it will be delivered.

She got back to me and I am always the calling them Back and following up.

I am really disappointed…I am Lost for words

It’s far the most baddest online purchase I have done.

Till today I have Received they Tv