HH
Harold H
1 reviews | Active since Feb 2015
28 Sept 2015, 07:14
GAME AND UCAN DEFINITELY NO CAN DO
long story short.<br> Numerous calls to store (managers). No response feedback from store regarding unit doors not lining up.<br> After reporting article to hello peter at beginning of this month, immediate response from GAME and then UCAN a few days later. Arrangement by UCAN to inspect and correct faulty merchandise over two weeks ago and still no one has come to inspect/correct problems.<br> <br> Definitely not a good combination. GAME AND UCAN.<br> <br> Will wait anxiously for a response.
Helpful (0)
Replies (1)0
Replies (1)Game's replyOfficial
28 Sept 2015, 13:38Hello Harold12,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We escalated the matter to UCAN Senior management and store management will also follow up on your complaint and advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We escalated the matter to UCAN Senior management and store management will also follow up on your complaint and advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply28 Sept 2015, 13:38
Official
Hello Harold12,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We escalated the matter to UCAN Senior management and store management will also follow up on your complaint and advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
We escalated the matter to UCAN Senior management and store management will also follow up on your complaint and advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
