1 reviews | Active since Jun 2014
GAME AND LIPTRONICS ARE THE WORST AT AFTER SALES SUPPORT!!!
I purchased a Samsung Twin Tub washing Machine From Game stores back in 2019, inclusive of an extended warranty which expires in 2024 & up to date, we have had nothing but BAD LUCK!!! In the past 3 years, we have had our spinner motor fail for the 4th time now & all Game Stores does, is to send out this Pathetic excuse for technical support called Liptronics. I am an electrical technician with certification by trade (with Motors & Starters Certification) & in all honesty, after the 2nd failure, our company would rather opt for an alternative, than to have the client be part of a chicken & egg game. I have however contacted Game (once again) on the 10th of May 2022, whereas Liptronics was (once again) dispatched & upon inspection by the technician, it was found that the spinner motor has failed again, whereas the technician requested that i fill in the comment section, to state that i no longer want this machine & up to date, i have had no positive outcome, feedback from either Game or Liptronics or any form of support, despite us paying for an extended warranty?!!! Sad part is: Game gladly got paid what they charged and now I am happily told to wait on Liptronics' Wack technical support & Communication!!!
