WP
Willie P
1 reviews | Active since Mar 2019
18 Oct 2023, 08:11
Game and Hisense circus.
So I am still waiting for Game to have my Hisense fridge repaired. Delivered on 21 Aug 2023. It never cooled below 10⁰C even at maximum setting. Technician finally came out on Friday 13 Oct 2023 and he destoyed the filter dryer with his flame torch. So now Game explained that they ordered a new filter dryer from Hisense. So Game is responsible for sending unqualified technicians out to do under warrantee repairs. I feel like throwing this fridge out in the street.
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Replies (5)0
Replies (5)
Game's replyOfficial
18 Oct 2023, 11:20Hi there Willie, thank you for getting in touch. I am so sorry for the overall experience you have received. Our technicians have ordered the part from Hisense and will be in contact with you directly.
Game's reply18 Oct 2023, 11:20
Official
Hi there Willie, thank you for getting in touch. I am so sorry for the overall experience you have received. Our technicians have ordered the part from Hisense and will be in contact with you directly.
WP
Willie P's updateReviewer Update
18 Oct 2023, 11:35I could get that part last Fiday with a single call and we have a qualified technician in Parys. Yet you send someone who has no proper training or knowlede of refrigerators. I think you are deliberate and spitefull.
WP
Willie P's update18 Oct 2023, 11:35
Reviewer Update
I could get that part last Fiday with a single call and we have a qualified technician in Parys. Yet you send someone who has no proper training or knowlede of refrigerators. I think you are deliberate and spitefull.
Game's replyOfficial
18 Oct 2023, 17:13I am so sorry for the overall experience you have received. We have an agent currently looking into this matter working on resolving it as soon as possible.
Game's reply18 Oct 2023, 17:13
Official
I am so sorry for the overall experience you have received. We have an agent currently looking into this matter working on resolving it as soon as possible.
WP
Willie P's updateReviewer Update
19 Oct 2023, 17:08Still no response. Its now nearly two months that I have had this fridge and I could not use it at all.
WP
Willie P's update19 Oct 2023, 17:08
Reviewer Update
Still no response. Its now nearly two months that I have had this fridge and I could not use it at all.
Game's replyOfficial
20 Oct 2023, 07:52Hi Willie, I'm sorry, you haven't received a response. Your query will be noted to the complaints team, and you will be reverted to.
Game's reply20 Oct 2023, 07:52
Official
Hi Willie, I'm sorry, you haven't received a response. Your query will be noted to the complaints team, and you will be reverted to.