GAME and HiSense
I am absolutely fuming. 24 days ago I handed my Smart TV in at Game Galleria (KZN). They switched the TV on and noted the fault as being "half the screen is white". I am so pedantic about how I look after my things. Today I call HiSense and they inform me that there is a crack on my TV screen and that the TV is not covered for this. There was NOT a crack when I handed the TV in at Game. Where do I go from here. I have no idea who to contact and get this sorted out. Please assist
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
08 Jun 2019, 09:39Good day Liza,
We sincerely apologise for the inconvenience caused.
Please send your contact number, email address and repair reference number to *** and cc in *** so we can get this issue resolved.
Kind regards,
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
We sincerely apologise for the inconvenience caused.
Please send your contact number, email address and repair reference number to *** and cc in *** so we can get this issue resolved.
Kind regards,
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's reply08 Jun 2019, 09:39
Official
Good day Liza,
We sincerely apologise for the inconvenience caused.
Please send your contact number, email address and repair reference number to *** and cc in *** so we can get this issue resolved.
Kind regards,
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
We sincerely apologise for the inconvenience caused.
Please send your contact number, email address and repair reference number to *** and cc in *** so we can get this issue resolved.
Kind regards,
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's replyOfficial
08 Jun 2019, 13:42Good day Lisa,
Thank you for taking my call.
As discussed, this will be escalated to store management who will provide feedback as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for taking my call.
As discussed, this will be escalated to store management who will provide feedback as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,
Game's reply08 Jun 2019, 13:42
Official
Good day Lisa,
Thank you for taking my call.
As discussed, this will be escalated to store management who will provide feedback as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for taking my call.
As discussed, this will be escalated to store management who will provide feedback as soon as possible.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Best regards,