Game and Defy diappoints

I bought a Defy side by side fridge in a game Kenilworth on the 17/12/2017; on the second day of the delivery of the fridge I notice the rubber on the freezer door is faulty. I immediately call game Kenilworth, they said they will send someone to replace it with a new fridge, 2 days passed no one arrived, I had to then go physically to the game branch where I had to find out what's going on only they told me that defy will deliver another fridge. This after they failed to return my proof of purchases, a couple of months later the inside of the freezer door cracks in half. After a couple of months finally getting the correct size of the freezer door they place the door. During this time the whole fridge and freezers motor decides to give in and not work, making me loose a months of grocery shopping. Neither game nor Defy could care less and sends out a technician to repair. Now a couple of months down the line same problem, where a frost free freezer now has frost the water dispense don’t work. I am totally unhappy with the product of Defy and the service of Game.