MS
Muneer S

1 reviews | Active since Apr 2018

16 Oct 2024, 15:38

Game and Canon are the worst.

Hi. I purchased a Canon printer at Game kenilworth in cape town. The printer worked for a month then did not want to connect to my wifi any longer. I returned it and they sent it for assessment and canon game me a new printer without saying what was the issue. The 2nd new printer did the same thing from the start. It did not connect to the wifi from the beginning. I never took the printer back immediately because it's costly driving back and fourth whole time for faulty products. When I eventually took it back, game sent it back to canon and now canon comes back saying the printer is out of warranty and I have to pay if I want it repaired. I then said no I'm going to report you on hello peter. So now canon wants me to pay for admin costs and assessment fees. Which I refused. So now they refusing to return my printer. I will never buy appliances or printers or tv's at game again. They do not help there customers. Very disappointed.

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Replies (1)
Game
Game's reply17 Oct 2024, 13:21
Official
Hi Muneer, thanks for getting in touch. I'm so sorry to hear about the faulty printer and for the feedback received from the store, as this must have caused an inconvenience. I will be reaching out shortly to discuss the way forward.