tM
thokozile M

1 reviews | Active since Nov 2012

24 Nov 2018, 09:56

Game Alberton worst service ever

The worse service ever, if the ignore the clients they fight amongst them self... worst service i have been waiting for an hour for them to varify the TV licence i super annoyed NoCustomer service at all...

0
Replies (1)
Game
Game's reply24 Nov 2018, 18:35
Official
Firstly I would like to apologize for the poor service that you received in our stores.  There is no excuse for poor service and never will be there any.  You are, and always will be one of the important visitors to our stores.  Our team did not show you how important you are to us and for that we sincerely apologize.  Your reference i ***3,  A Senior manager will be in contact with your shortly to address your concerns.  We value you as a  Game customer and are committed to improve our service levels continually. 

Regards.

Customer Service Advisor
***
Tel:  ***73
/rt