MS
Muhle S

1 reviews | Active since Dec 2020

17 Mar 2021, 07:47

Game after profits at the expense of Customers

I am really disappointed for trusting game to have the best appliance for customers. When i go to game to buy something i expert that they have stock the strongest brands for their customers but oh by i was wrong when it came to buying Hisense with them cause i thought since it on game catalog then it must be the best. Please understand that I did not care about Hisense but my care was in the Game store name that i trusted and they have sold me a Hisense TV that i have to fix every year since i have bought it. Game should take responsibility of what they buy to sell to us as well as we buy there cause we trust them.

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Replies (1)
Game
Game's reply17 Mar 2021, 15:34
Official
Hi Muhle,

Thank you for connecting with us and for accepting our call.

We are terribly sorry for the inconvenience and experience. Please note that we have escalated this matter for you and we will remain in touch to assist as best as we can.

Regards
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***