1 reviews | Active since Jan 2017

06 Nov 2018, 21:40

Game Account a ****

I have an account with Game stores and trying to close it so that everymonth they can reduce my overall credit limit but it seems Game they take forever to reduce it monthly so that you can get more in debt what kind of people are these. Its so difficult to get hold of them to say they can reduce your limit even when you get hold of them they still cant assist you they take forever to reply to emails they cant have one contaxt person to just assist you so that it is finished and done on time but always they need to give you the run around and until you give up and end up using the credit again. todsy i spoke to the most useless Team leader with the most excuses. he wanted to make me wait for nothing while he is busy with his personal stuff. its so disgusting everytime people try to do the right thing but it cannot be recognised. but if you owe them they ill be ready to breath down your neck. if you cant run a business you must leave it to people who can run it. I spoke to Simamkele Reference ********** 02868 Kaashif is the most stupid and unconsiderate teal leader of the year i spent the whole day trying to call game and all he care avout is to make me wait 3ven more thats pathetic. I want this to be rectified in the future other wise i will stop payuing this account and report it to the ombudsman coz you wasting my time

0
Replies (1)
Game
Game's reply07 Nov 2018, 08:31
Official
We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.

We referred the matter to RCS, the Credit Provider, who will investigate this matter and will provide you with updated feedback.

Regards.

Group Customer Service Advisor
***
Tel:  ***73
/rt

Best regards,