1 reviews | Active since Sept 2010

23 May 2016, 08:02

GAME *** ***18

<p>I am not happy this morning. Yesterday I went into Game to purchase with my game card, unfortunately I was informed that my credit was R348.00. I really positively disagree with this. On my inception, my credit was R4200 and I purchased to the amount of R1799 on the 1st February. From the 26th March I started paying off the amount of R305, and R139 was paid on the 1st May. The third payment of R132 was paid off yesterday.</p> <p> </p> <p>This is all I can say. I think my credit should be approximately R2300. I don't have correct figures because I don't receive monthly statements. I rebuke RCS because it is not honest, loyal and trustworthy towards me. I really cross about this credit of R348. You really own truth.</p>

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Replies (1)
Game
Game's reply24 May 2016, 10:12
Official

We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.

We referred the matter to the Credit Provider, RCS, who will contact you to discuss this matter. You can also contact them on ***or ***

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73