Game, A promise they make (and do not keep) is made with enough misleading advertising just to get the sale done! PATHETIC

We purchased a pool table as per the offer advertised in the GAME stores last Friday the 13th December at the GAME store in Baywest Mall Port Elizabeth. The complaint is as follows:

1. At first the staff wasn't willing to want to sell us the pool table and informed us we should purchase the much more expensive one although the one we wanted was advertised until the 24th Dec. Upon pressing as to why we were informed that the store does not carry stock on the item even though they advertise the item on their shelves. (I took the display add with me to the till). 2. Upon pressing for an answer as to when the store should have / or get stock we were informed that by the 15th or the 16th they will have and our delivery will be arranged. We paid and accepted that as a viable solution. The evening I got an confirmation sms with the reference number ***. 3. After complete silence from GAME I went to the store to enquire yesterday and again after having to press past all the "I don't know" answers one of the staff put me on the phone with a sales manager named Byron. Byron informed me that he is not able to make contact with the DC at that stage and that he will follow up the next day. 4. Today (18/12/19) I am now informed by Byron that there apparently is no stock anywhere and that the pool table (that was supposed to be a Christmas present for our entire family) will most likely only be delivered AFTER Christmas. I FIND THIS TOTALLY UNACCEPTABLE, WHY DO GAME STORES OFFER ITEMS THEY FIRSTLY DO NOT EVEN STOCK IN THEIR STORES AND SECONDLY LOOKS LIKE THEY DO NOT STOCK ANYWHERE.

I AM SERIOUSLY UNDER THE IMPRESSION THAT THIS IS FALSE ADVERTISING CREATED SPECIFICALLY TO GET A CLIENT TO PURCHASE AN ITEM, AND AFTER PURCHASE THEY HAVE MADE THE SALE AND DO NOT CARE ANYMORE.

THIS IS ENORMOUSLY FRUSTRATING AND I WOULD SERIOUSLY ADVISE ANY PERSON AGAINST SUPPORTING GAME OUTLETS.