RS
Rishaan S

1 reviews | Active since Feb 2024

13 Feb 2024, 14:42

Game a bunch of ****s

Absolutely pathetic customer service from Game stores. Purchased an item online & their "so called price beat" on their website says that you have 2 weeks to claim it however when you receive a call from them then it apparently only valid for the same day. I did send in the price of the competitor the following afternoon due to network issues the previous day.

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Replies (1)
Game
Game's reply13 Feb 2024, 16:55
Official
Hi Rishaan, thank you for reaching out. I'm sorry, your request for the price beat was not given. Regrettably, the Price Beat after making a purchase implies that you have already made a purchase on the Game website but found it cheaper from a recognized South Africa retailer on the date of purchase. The claim must be submitted on the date of purchase, and you can only submit one Price Beat at a time. This is in the t's can c's which can be viewed at the following link http://tinyurl.com/2bfs55k2