WL
Wyona L
1 reviews | Active since Jan 2020
03 Jan 2020, 11:15
game
I order an article online the 20'th off December. It was delivered the 31'st of December just to discover that it is the incorrect parcel. Ever since I have made numerous phone calls about the incorrect package with no solid answer when I will received the correct package and when the incorrect one will be collected.
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Replies (2)WL
Wyona L's updateReviewer Update
04 Jan 2020, 09:36Thank you for contacting me but there is still no resolution to the problem. When will the incorrect package be collected and when will my package be delivered.
I need answer as I am tired of waiting, according to the help line they have escalated this to the courier company. This is not my problem, I just want my package.
Why is it taking so long . I think it is very bad customer service,
I need answer as I am tired of waiting, according to the help line they have escalated this to the courier company. This is not my problem, I just want my package.
Why is it taking so long . I think it is very bad customer service,
WL
Wyona L's update04 Jan 2020, 09:36
Reviewer Update
Thank you for contacting me but there is still no resolution to the problem. When will the incorrect package be collected and when will my package be delivered.
I need answer as I am tired of waiting, according to the help line they have escalated this to the courier company. This is not my problem, I just want my package.
Why is it taking so long . I think it is very bad customer service,
I need answer as I am tired of waiting, according to the help line they have escalated this to the courier company. This is not my problem, I just want my package.
Why is it taking so long . I think it is very bad customer service,
WL
Wyona L's updateReviewer Update
06 Jan 2020, 11:25Still no resolution to the problem. They are now communicating with the courier company as apparently they delivered the incorrect parcel. Will there ever be a resolution to this problem, and how long do they need. This has been going on since the 32'st of December. Pathetic customer service.
WL
Wyona L's update06 Jan 2020, 11:25
Reviewer Update
Still no resolution to the problem. They are now communicating with the courier company as apparently they delivered the incorrect parcel. Will there ever be a resolution to this problem, and how long do they need. This has been going on since the 32'st of December. Pathetic customer service.