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Mafika M

1 reviews | Active since Aug 2012

28 May 2024, 11:06

G

When I was looking for a washing machine some few weeks ago. It happened that I entered Game Store in Menlyn Mall (Pretoria). As I was undecided which brand was good and to satisfy my needs. There's a young-gentleman approached me very professionally, and also introduced himself to me. His name was Conscious, and he works in that appliances department.

He never rushed me and also he listened carefully about my requirements and he proposed a few products with options for me to decide which washing machine to choose. What I liked about his BEST Customer-Service, is that he listened to my needs and he never decided on my behalf, about what he likes. He gave me a platform to decide. He knows his products very well. He even knows the technicality behind each product/brand.

For me, that is the best-customer-service I ever received from Game, ever since. He's passionate, loves his duties, and go out of his way to explain and Google some information for a customer. That's excellent service.

He has a right approach and skills in this business. If I would have to recruit any Salesperson to any business, I wouldn't think twice about Conscious.

Conscious, the BEST Salesperson/Sales-Advisor I came across. I applaud him as I was exposed and know too much about Sales & Marketing/Business Development/Customer-Services (locally and internationally), and I was exposed to a lot of corporate companies I worked for, and serviced as well. I managed Sales team/s.

Thank you. Hopefully this review will help.

0
Replies (1)
Game
Game's reply30 May 2024, 14:27
Official
Wow! Thank you for the wonderful feedback. I'll be sure to share your compliment for Conscious with the management team so that he can be recognised for his exceptional service. ✨👏🏼