FURIOUS, FRUSTRATED, WILL NEVER USE GAME ONLINE AGAIN!! - BEYOND USELESS

You dont even deserve 1 stat rating.

I just want to know where is my MONEY????

I cancelled this order on the 13th of December and was told 7 to 14 working days. You have had 7 working days already.

Now your system is updated as I have received the playstation, which I have not because I cancelled the order and told the Dawn Wing Driver not to deliver it when he called me on Thursday The 19th to ask of he must deliver.

Strangely on Wednesday the 18th I received a call from a gentleman from Game saying the order had been stopped with the courier and was coming back to the store. So how the driver had the stock the 19th I also dont know.

This has been a F up from the word go. Order placed 29th Nov IT HAS NOW BEEN A FULL MONTH!

I cancelled the order because after 10 working days your customer services politely informed me there was no stock. No apology, no explanation no option given, NOTHING. Now had someone told me of the delay or that another plan had been made I would have waited for the delivery. As it stands I had to spend another R5000 to buy a playstation from different store and had to be understanding of you 7 to 14 day refund time frame.

YOU ruined our holiday plans because we had to fork out money we didnt plan for, so that our child was not disappointed on Christmas day. I have absolutely no clarity on where the query stands and from what date, month year you people plan on starting the '7 to 14 working day refund timeframe'.

Another customer services lady called me on the 27th to clarify that I had in fact received my order, because I received an email saying I got the delivery to which I rep**** that I had not.

So I have now had it with you people. I WANT MY MONEY!!! This is utter and complete BULL. Everytime I think the issue is finally resolved, something else happens.

I want this resolved tomorrow and I want my money in my account before close or business this coming Friday 3rd Jan.