ZN
Zinnzi N
1 reviews | Active since Nov 2024
10 Dec 2024, 15:22
Furious
I bought a TV set at Game on the 27 November. I am so disappointed at their ridiculous bad service. I phoned customer service a few times already and I was not assisted. I wrote an email to complaints department and was advised that my order will be delivered but still I haven't received my order yet. Pathetic service.
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Game's replyOfficial
10 Dec 2024, 17:31Hi Zinnzi, thank you for getting in touch. I'm sorry, you haven't received your order and you haven't received a response to your emails. This is not the experience we want you to have. Your query is being dealt with by the complaints team and the agent emailed you today as they're unable to get in touch with you telephonically.
Game's reply10 Dec 2024, 17:31
Official
Hi Zinnzi, thank you for getting in touch. I'm sorry, you haven't received your order and you haven't received a response to your emails. This is not the experience we want you to have. Your query is being dealt with by the complaints team and the agent emailed you today as they're unable to get in touch with you telephonically.